SHOP POLICY

Thank you for visiting and shopping with Natural Being Wholistic. Following are the terms and conditions that constitute our shop policy.

Shipment Processing :

All orders are processed within 2-3 business days. Orders are not processed or shipped during weekends or holidays.

If we are experiencing a high volume of orders, or delays caused by the external factors, shipment may be delayed by a few days. Please allow additional days in transit for delivery. If there would be a significant delay in shipment of your order, we will contact you immediately via email.

Shipping rates & delivery estimates:

UK – free Royal Mail 1st class tracked shipping, delivery time 2-5 business days
Africa & EU – Royal Mail £10 tracked shipping, delivery time 3-6 business days
US and rest of the World – Royal Mail £15 tracked shipping, delivery time 3- 6 business days

Shipment confirmation & order tracking:
You will receive a shipment confirmation & tracking number email, once your order has been shipped.

Customs duties and taxes:
Natural Being Wholistic is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages:
Natural Being Wholistic is not liable for any products damaged or lost during shipping.If you received your order damaged, please contact the carrier to file a claim.Save all packaging materials and damages goods before filling a claim.

Returns:
All sales are final and non refundable.

SERVICES, TREATMENTS & CLASSES POLICY
Please be on time. Being late shortens your session.
You can cancel or reschedule your session free of charge anytime up to 24 hours before the time of your session.
If you would like to cancel less than 24 hours before the session – it is non refundable.
If you would like to reschedule the session less than 24 hours before – the fee is 20% the price of chosen service.